Terns & Conditions


This document is an electronic record in terms of Information Technology Act, 2000 and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of the Platform. These Vendor Terms and Conditions along with the Terms of Service, Privacy Policy and Disclaimer (“Terms”) provided on the Platform (as defined below) govern your use of the websites, content, software and services offered on the Platform, i.e. the micro e-commerce platform hosted on the domain Shopizs.com and/or provided through a mobile application or any other medium. These Terms govern your use of this Platform; by using this Platform, you accept these Terms in full. If you disagree with these Terms or any part of these Terms, you must not use this Platform. The term Shopizs.com or “the Company” 'us' or 'we' refers to the owner of the Platform, i.e. Shopizs.com whose registered office is Mumbai, India. The term 'you' or ‘Vendor’ refers to the merchants, vendors, sellers, service providers enrolled/registered on this Platform in the capacity of a merchant/vendor through this Platform. The use of this Platform is subject to the following terms of use: Please review these Terms carefully before using the services because they affect your rights. By using any of the services, you accept these Terms and agree to be legally bound by them.


    We may change these Terms at any time without notice. You can review the most current version of these terms by clicking on the "Vendor Terms and Conditions" hypertext link located at the bottom of our web page on the Platform. You are responsible for checking these Terms for changes periodically. If you continue to use the Platform after we post changes to these Terms, you are signifying your acceptance of the updated Terms.


    We reserve the right to discontinue or change any service or feature on the Platform at any time and without notice.


    There're two pricing Tiers that we maintain :

    1. Free Tier : All App & Web features are available except the provision of Online Payments.
    2. Paid Tier : All the features are available, including Online Payments. Fee is charged only when an order is placed thru an app. Charges are as follows - 1.75% (Payment-Gateway fees) + 1% (Shopizs fees).


    You may use the Platform for lawful purposes only. You may not submit or transmit through the Platform any material, or otherwise engage in any conduct that:

    1. Violates or infringes the rights of others including, without limitation, patent, trademark, trade secret, copyright, publicity or other proprietary rights.
    2. Is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, or contains explicit or graphic descriptions, or accounts of, sexual acts.
    3. Victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability.
    4. Impersonates any person, business or entity, including the Company and its employees and agents.
    5. Contains viruses or any other computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment, or otherwise permit the unauthorized use of a computer or computer network.
    6. Violates these Terms of Use, guidelines or any policy posted on Platform, or interferes with the use of the Platform by others.
    7. You may not use the Platform in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party's use and enjoyment of Platform. You may not attempt to gain unauthorized access to any services, user/Vendor accounts, computer systems or networks, through hacking, password mining or any other means. We may take any legal and technical remedies to prevent the violation of this provision and to enforce the Terms.

  5. SPAM

    You may not use the Platform or any of our communication tools to transmit, directly or indirectly, any unsolicited bulk communications (including but not limited to e-mails and instant messages). You may not harvest information about our users for the purpose of sending, or to facilitate the sending, of unsolicited bulk communications. You may not induce or allow others to use the Platform to violate the terms of this section. We may terminate your access or use of the Platform immediately and take any other legal action if you, or anyone using your access to the Platform violates these provisions. We may take any technical remedies to prevent unsolicited bulk communications from entering, utilizing, or remaining within our computer or communications networks.


    We post texts, messages, information, software, images, audio, video, etc. ("Content") on the Platform and own the property rights to that Content. The Content is protected by international treaties, and by copyright, trademark, patent, and trade secret laws and other proprietary rights. For example, we own a copyright in the selection, organization, arrangement, and enhancement of the Content, as well as in our original Content. The look and feel of our colour combinations, button shapes, and other graphical elements on the Platform are our trademarks. This Platform contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics, and its reproduction is prohibited. The Vendor grants the Company an irrevocable, perpetual, non-exclusive, transferable, worldwide, royalty-free license on each of the materials submitted including, but not limited to, Submissions, all copyrights, trademarks, patents, and any other intellectual property in the materials submitted hereunder. The Company, therefore, reserve the right to use, store, copy, display, advertise, transmit, transfer, distribute, reproduce, create derivative works of, incorporate into other works, publicly perform and/or publish the submitted materials in any media for any purpose whatsoever.


    Unless otherwise stated, the Company and/or its licensors own the intellectual property rights in the Platform and material on the Platform. Subject to the license below, all these intellectual property rights are reserved. You may view, download for caching purposes only, and print pages from the Platform for your own personal use, subject to the restrictions set out below and elsewhere in these Terms.

    You must not:

    • republish material from this Platform (including republication on another website) unless the material is owned by you;

    • sell, rent or sub-license material from the Platform unless the material is owned by you;

    • show any material from the Platform in public unless the material is owned by you;

    • reproduce, duplicate, copy or otherwise exploit material on this Platform for a commercial purpose;

    • re-distribute material from this Platform except for content specifically and expressly made available for redistribution;

    • Where content is specifically made available for redistribution, it may only be redistributed within your organization; and/or

    • Any such use of the Platform and/or its material, otherwise which shall be opposed by us.

    On request of registration information from you to set up a Vendor account, you must provide us with accurate and complete information and must update the information when it changes.

    You are responsible for maintaining the confidentiality of your Vendor account login names and passwords, and must not permit the use of your account by anyone. You accept responsibility for all activities, charges, and damages that occur under your Vendor account, including unauthorized use of your Vendor account. If you have reason to believe that someone is using your Vendor account without your permission, you should contact us immediately. We are not responsible for any loss userdamage resulting from unauthorized use.

    Sweepstakes, contests, and promotions on the Platform may also have additional rules and eligibility requirements, such as certain age, amount of purchase, geographic area restrictions, etc. You are responsible for complying with these rules and requirements.

    We store and process your information including any sensitive personal, health and financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules thereunder. Our current Privacy Policy is available at https://www.shopizs.com/app/Privacy-Policy. If you object to your information being transferred or used in this way please do not use the Platform.


    The Platform provides an exclusive online store dedicated to the Vendor for operation by the Vendor to sell the Vendor’s goods and/or services, i.e. Vendor Store, as agreed to under these Terms.

    The Vendor shall have full control of such Vendor Store. Further, the Vendor will be liable to dispatch and deliver an item ordered within the promised timeline for an order receipt by the Vendor. Such order receipt shall be notified to the Vendor via notifications through the Platform.

    Any shipping charges, insurance, and/or any overhead costs directly related to the Vendor’s goods and/or services shall be borne by the Vendor.

    All payments are subject to applicable taxes to be borne by each party individually.

    The Vendor shall receive payments for online transactions directly to their chosen payment provider

    The Vendor shall comply with all applicable laws and regulations.

    The Vendor represents and warrants that the Vendor has the right to use the brand/trade name under which the Vendor is identified and registered.

    The Vendor shall take all reasonable steps to maintain the brand reputation and goodwill of the Company and Platform.

    The Vendor will be solely responsible for the use and consumption of the Vendor’s goods and/or services and any and all content uploaded and/or used and/or on the Platform in relation to the Vendor’s goods and/or services. The Vendor allows the Company to use/exploit the content uploaded by the Vendor on the Platform until the termination and/or expiration of these Terms.

    The Vendor’s performance under these Terms will not violate or conflict with any other agreement to which the Vendor is a party to.

    The Vendor shall not use the Platform services, directly or indirectly, for any fraud or to interfere with the use of the Platform services.

    The Vendor shall provide all documents and/or detailed information as required by the Company from time to time.

    The Vendor shall maintain confidentiality of any and all information shared by the Company, at all times.

    The Vendor shall maintain confidentiality of any and all information shared by the Company, at all times.


    Any transaction both affected and completed through the Platformor otherwise will apply to such Terms.

    Unless otherwise stated, all payments are quoted in Indian Rupees. You are responsible for paying all fees as well as all applicable taxes for services of the Platform.

    Further, we are not responsible for any loss or damage arising directly or indirectly to you due to lack of authorization for any/a transaction, exceeding the preset limit mutually agreed by you and between your bank/s, or any payment issues arising out of the transaction, or decline of transaction for any other reason/s. using third party banking/money exchange services.

    We reserve the right to cancel any subscription at Company’s sole discretion. However, we will ensure that any communication of cancellation of a subscription, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund will be made within a reasonable time.


    The price of the goods and/or services availed for purchase by the buyer shall be decided upon by the Vendor and the Vendor may levy additional taxes, shipping charges, insurance, overheads, etc. at their own discretion. The Company shall not be liable for any Transaction for any reason whatsoever.


    The Vendor appointed logistics partner shall provide various services such as collection and delivery of items, collection of the transaction price from the buyer in case of cash on delivery or such other services that the Vendor may require. In such services being provided by the logistics partner, it is to be understood that the Company shall be not be held liable for any act of default by the respective logistics partner.

  12. Contact Us

    For any questions about this Privacy Policy, please contact us at support@shopizs.com